Frequently asked questions, foreign owner edition

Yes, that's exactly who this is built for. All guides are in plain English. Templates ship in Polish (so you can hand them straight to inspectors), with English filling-in instructions in the guide. The Full Compliance package adds bilingual templates (Polish and English side-by-side) so you can read exactly what you sign without translating yourself. Polish regulatory terms are explained inline in the English guide.

No, for most things. The energy performance certificate requires a Polish certified surveyor (you can hire one remotely, we list verified options). CWTON registration will likely be online. Sanitary and fire safety prep is documentation-based. You can keep everything in order remotely if you have a property manager.

Many foreign owners use property managers, but the legal liability still sits with you, the owner. The HostReady Full Compliance package includes a remote-management appendix that maps out what your manager has to do vs. what stays your responsibility. Useful if you want to verify your manager actually has the documents.

Yes, once the registry launches. EU Regulation 2024/1028 applies to every short-term rental, regardless of size. There is no "small host" exemption.

Immediately after payment. Email with download links + dashboard access.

No. Each package is licensed per host (one Polish tax identification number, NIP) and covers all properties under that host. Whether you rent one flat or fifteen, you buy one package. No per-property add-on, no property count limit.

Starter = essentials only (4 Polish templates + English guide, single host). Standard = all 7 areas (12 Polish templates + English guide + master checklist + Polish-language glossary, lifetime access). Full Compliance = everything in Standard + bilingual templates (PL/EN side-by-side, only tier with this) + Airbnb/Booking platform guides + compliance calendar + remote-management appendix + free updates for 12 months.

Full Compliance buyers receive free updates for 12 months, automatic access to the latest version of every document and guide. Starter and Standard buyers have lifetime access to the version they purchased; when major regulatory changes happen, we offer the updated package at a preferential upgrade price.

Yes, automatic Polish VAT invoice (23%) issued to your email after payment. B2B buyers with an EU VAT number receive an invoice with reverse charge (0% Polish VAT, you account for VAT in your own country).

The package includes a GDPR clause template, retention register, and a guest registry compliant with both EU GDPR and Polish UODO requirements.

The CWTON registration walkthrough is included in every package and works whenever the registry actually opens. Full Compliance buyers receive any updates free for 12 months. Regardless of CWTON's launch date, the other 7 areas (fire safety, sanitary, GDPR, house rules, energy certificate, guest registry, chimney) are mandatory today, the package pays for itself from day one.

CWTON (Poland's Central Register of Tourist Accommodation) is a national registry mandated by EU Regulation 2024/1028. Once it goes live, every STR property in Poland must have a registration number, Airbnb and Booking will be required to hide listings without one after the transition period. The HostReady package includes a step-by-step registration guide ready for the day the registry opens.